We care about nature and the development of society
As a responsible company, Tallink Hotels takes into account the principles of sustainable development every day and throughout its activities. We care for the good health of nature and society and make all our future-oriented decisions from an environmentally friendly and sustainability perspective.
As our cooperation partner, you also participate in creating and maintaining a sustainable world. As a subsidiary of Tallink Group, we align ourselves throughout the organization in fulfilling the jointly agreed climate goals in all our areas of activity.
We understand that each individual company has a great responsibility to maintain a decent and environmentally friendly environment. In all our business functions, we strive to reduce the destructive impact on the environment and to promote sustainable thinking and regeneration.
As a responsible company, we consider it important that we pay equal attention to preserving the environment, sustainable management, and certainly to people. The well-being of both our guests and our employees is very important to us. Also, our constant focus is on community activities and greater social awareness.
To reduce waste and overconsumption
- We are precise and attentive when ordering, preparing, and serving food and other goods to the customer.
- We reduce the daily cleaning of hotel rooms to a reasonable level.
- We avoid excessive waste generation.
- We reuse or create opportunities to reuse hotel inventory (sheets, towels, furniture, accessories).
- When renovating hotels, we follow the principles of sustainability and integrate existing resources into new solutions.
To contribute to environmental protection
- We use milder cleaning chemicals as needed.
- We create opportunities to save energy and conserve water.
- We abandon the use of disposable dishes and separately packaged products.
- We purchase products with an eco-label and produced as environmentally friendly as possible.
- We improve the sorting of waste by type and maximum recycling.
- We reduce the use of paper as a one-time information medium.
- We are aware of the digital footprint and reduce the generation of digital waste.
- We prefer local products to shorten the supply chain.
To ensure people’s well-being
- We value a friendly, caring, and attentive working environment.
- We constantly make improvements to improve the living environment based on the suggestions of employees.
- We see the opportunity to work with colleagues of different nationalities, cultures, and religious and political beliefs as an educational, exciting, and world-widening advantage.
- We respect all people’s freedom and right to fair and humane treatment, regardless of human differences.
- We involve people with special needs and find professionally interesting challenges according to the employee’s strengths.
- We are unequivocally against violence, bullying, and discrimination, and we stand for the well-being of our employees.
Contribution of the community and the society
- We contribute to the promotion of social and community welfare through various charitable organisations, such as Tartu University Children’s Fund, Minu Unistuste Päev (My Dream Day), and many other good partners.
- We take part in organizing swimming lessons and sea rescue training for underprivileged children.
- We cooperate with nursing homes to recycle hotel furniture, etc.
- We help increase environmental awareness by informing our guests and guiding them to make environmentally friendly choices.
In recognition of our environmental activities, all Tallink hotels have been awarded the environmental label Green Key.
The Green Key is an international voluntary environmental label that has been awarded to more than 3,700 companies in 60 countries worldwide since 1994. The purpose of the label is to recognise the environmentally friendly and sustainable operation of tourism companies. Hotels with the Green Key label are committed to reducing their environmental impact, and they enable guests to reduce their ecological footprint by offering environmentally friendly options. Additional information about the Green Key programme can be found: www.greenkey.global
Some examples of our latest activities
- 20262026
- In collaboration with the Estonian Academy of Arts, we gave a new life to hotel bed linens by turning them into an exhibition of experimental forms.
Read more - We donated most of the furniture used at Tallink Express Hotel during the renovation to people in need.
Read more - We created the website “What to Do in Tallinn” to encourage our guests to discover the city more consciously.
Visit the website - We began testing bioactive cleaning products at Tallink Spa & Conference Hotel to further reduce the environmental impact of housekeeping.
- 20252025
- Whenever possible, we avoid using paper registration cards at reception.
- We avoided purchasing 120,000 plastic bags previously used in in-room waste bins.
- We participated in the My Dream Day programme, helping to make the dreams of seriously ill children come true.
- We switched to demand-based waste collection, reducing the number of waste pickups by 23% compared to 2024.
- Need-based room cleaning helped reduce the use of cleaning chemicals, water and energy.
- We discontinued single-use shoe sponges in standard rooms, reducing annual consumption by approximately 4,000 disposable sponges.
- We recycled our cardboard waste and used cooking oil.
- 20242024
- We sourced 65% of our breakfast buffet ingredients and products from local producers.
- We installed awareness signs in buffet areas to encourage guests to make mindful food choices and help reduce food waste.
- We introduced smaller breakfast plates, reducing food waste by nearly one-fifth compared to the previous year.
- 20232023
- We introduced a need-based room cleaning system that helps reduce the use of water, energy and cleaning products.
- We reviewed our use of cleaning chemicals and selected gentler products to reduce their environmental impact.
- When ordering marketing materials and other necessary supplies, we prioritize products with eco-labels and those manufactured in the most environmentally responsible way possible.
- For catering orders, we use reusable tableware from Ringo, reducing the amount of single-use packaging.
- We minimized the use of disposable tableware and individually packaged products.
- We installed waste-sorting stations in hotel corridors, making recycling and waste separation more convenient for guests.
- We removed bottled water from more than 300 rooms and encourage guests to drink tap water.
- 2022 and earlier2022 and earlier
- We donated furniture replaced during the renovation of Tallink City Hotel to care homes, extending the lifespan of these items.
- We collaborated with Xenia Joost to find new and creative uses for hotel textiles.
Explore the clothing collection - We prioritize local products and services, helping to shorten supply chains and reduce the environmental impact of transportation.
- We share environmental information with employees and guests through hotel information boards and digital displays.
- During the renovation of Tallink City Hotel, we preserved and integrated as many existing interior design elements as possible, avoiding unnecessary replacement.
- We replaced traditional room key card sleeves with a solution using removable room-number stickers, reducing material consumption and improving security.
- All our hotels use bathroom amenities supplied in large refillable dispensers, helping to reduce plastic waste.
- We discontinued the use of disposable tableware at the spa bar.
All our guests can contribute to a responsible world
Use energy sparingly. Any kind of energy production is a burden on nature, so please turn off lights and the TV when you leave the room.
Maintain a normal temperature in the room – do not overuse heating and air conditioning.
Forget housekeeping if possible – for the sake of nature conservation, we organise the cleaning of rooms every third day. Should you want your room cleaned more frequently, you can order additional cleaning.
Sort waste – if possible, separate paper, packaging, containers with a pledge mark and bio-waste.
Use the stairs to move around the hotel – this saves energy spent on elevators and is a simple and useful way to increase your body’s healthy movement. Tallink City Hotel has a health track for this.
Leave only the towels that need to be washed on the floor – washing clothes is water and energy-consuming; you can help us save nature by using your towels several times.
Save water – clean water is a valuable natural resource that can be saved very easily with conscious consumption. Take a shower instead of a bath and turn off the tap while brushing your teeth.
Avoid food waste! At breakfast, please place as much food on your plate as you can eat to help us avoid throwing away uneaten food.
If you notice rude or disrespectful behavior of other guests towards the hotel staff, report it to the hotel management.
Find your next favorite book from Tallink City Hotel library corner! If you cannot manage to finish a book, feel free to take it with you. You are also welcome to leave your own books on the shelf for others to enjoy. Let’s keep inspiring reading material in circulation together!
Drink tap water! Opt for tap water over bottled water to help reduce the environmental footprint, plastic and waste associated with bottled water production.
Our recommendations in Tallinn: what to do, where to go, what to buy?
Fill your holiday with amazing experiences – but do it sustainably! This way, locals are happy to host you, other visitors will enjoy coming here, and you yourself will want to return.
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